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Mastering success

Expert tips and insights from a business consultant

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Latest insights

Are you working every hour God made and taking home very little?

Learn how to work out your break-even point in jobs, bookings or billable days, why blended margins mislead, and how...

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You Don’t Always Have a Lead Problem, Sometimes You Have a Follow-Up Problem

Convert more of the enquiries you already get. A practical follow-up rhythm, why response speed matters, and how to measure...

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If You Can’t Measure It, You’re Just Guessing: Marketing Tracking for Small Businesses

Most owner-operators I talk to are spending money on marketing. Some of it is ads, some is a website, some...

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Contractor or Employee? How to Tell Which One You’ve Actually Got

Plenty of owner-operators bring someone on as a contractor because it feels simpler. There’s no payroll, no holiday pay and...

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Cost Per Enquiry: If You Can’t Measure It, You’re Just Guessing

Most business owners know roughly how much they spend on marketing each month. Far fewer can say, with confidence, which...

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The 90-Day Reset: What to Fix First When the Business Is Running You

When the business is running you, the instinct is to fix everything at once. That instinct is the problem. Here...

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Fix the Bottlenecks. Fuel the Growth. 

Growth is fun—until your systems can’t keep up. Missed leads, confused team members, late jobs – these are signs your business...

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Growth strategies in a contracting economy – why they still matter 

When the economy slows, many businesses pull back on their activities, however some up their activities for growth to build...

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Navigating tough times: How to keep your business growing when the going gets rough 

Every business owner has faced—or will face—difficult times. Whether it’s a sudden economic downturn, unexpected setbacks, or personal challenges, the...

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Building extra ordinary business teams

Without team, there can be no dream! Here’s a simple fact: There are a lot of small businesses that fail and...

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Four ingredients of success: Solid plan, leadership, action & accountability

There is no straightforward path to success. Let me just put that out there right away. It is a winding...

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